This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our website you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the Act) and, the data controller is Sean Tyrer, The Money Carer Foundation, Dalton House, Cross Street, Sale, Manchester, M33 7AR
Data protection law has changed in the UK with the Data Protection Act 1998 (‘DPA’) being replaced with the European General Data Protection Regulation (‘GDPR’) form 25 May 2018.
This Privacy Statement explains how we process your information and your rights under both DPA and GDPR.
Information we may collect from you
We may collect and process the following data about you:
Information you give us. This could be your name, date of birth and telephone and/or email contact details along with a description of why you have contacted us via our website.
Information we receive from other sources. Other sources could be social workers or other representatives of a local authority, medical professionals, advocates or care organisations for example. They may provide your name, date of birth and contact details along with a description of why they have chosen to contact us via our website on your behalf.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy below.
Uses made of the information
We use information held about you in the following ways:
Information you give to us. We will use this information to make contact with you if possible, in order to ascertain how we may be of assistance to you.
Information we receive from other sources. We may combine this information with information you give to us and the information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of your information
We may share your personal information with:
We may share your information with selected third parties including:
We may disclose your personal information to third parties:
Where we store your personal data
The data that we collect from you may be transferred to and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at GDPR@moneycarer.org.uk.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Your rights under Data Protection Law
We operate under the Data Protection Act 1998 (‘DPA’) as replaced by the European General Data Protection Regulation (‘GDPR’) from 25 May 2018.
The DPA and GDPR apply to ‘personal data’ we process and the data protection principles set out the main responsibilities we are responsible for.
We must ensure that personal data shall be:
We ensure lawful processing of personal data by obtaining consent; or where there is a contractual obligation to do so in providing appropriate products and services; or where processing the data is necessary for the purposes of our legitimate interests in providing appropriate products and services.
In the majority of cases we process personal data based on your contract with the us. In other cases, we process personal data only where there are legitimate grounds for so doing.
To meet our Data Protection obligations, we have established comprehensive and proportionate governance measures.
We ensure data protection compliance across the organisation through:
How you can obtain a copy of the data we hold about you
You have a right to receive a copy of the personal data that we hold about you. Under the DPA We have the discretion to make a charge of £10.00 towards the cost of administration
To obtain a copy of the personal information we hold on you, please write to us at the address below and provide us with your details or ask for a Subject Access Request form.
Under the DPA you also have a number of additional rights in respect of your personal data. The Information Commissioner’s website provides guidance on these at www.ico.org.uk
Questions regarding this Privacy Statement should be directed to:
The Data Controller, The Money Carer Foundation, The Heath Business Park, Runcorn, Cheshire, WA7 4QX.
From 25 May 2018 under the GDPR You have the following specific rights in respect of the personal data we process:
Please contact our privacy officer at GDPR@moneycarer.org.uk for more information about the GDPR and your rights under Data Protection law.
If you have a complaint about data protection at The Money Carer Foundation contact our privacy officer at GDPR@moneycarer.org.uk
Alternatively contact our supervisory authority for data protection compliance (www.ico.org.uk):
Information Commissioner's Office
Wycliffe House
Water Lane, Wilmslow
Cheshire, SK9 5AF
Tel: 0303 123 1113 (local rate) or 01625 545 745 (national rate)
About cookies
Cookies are pieces of information that a website transfers to your computer’s hard disk for record-keeping purposes. Cookies can make the internet more useful by storing information about your preferences on a particular site, such as your personal preference pages.
The use of cookies is an industry-standard, and most websites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. Most browsers are initially set to accept cookies.
If you would prefer, you can set yours to refuse cookies. However, you may not be able to take full advantage of a website if you do so.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to GDPR@moneycarer.org.uk
Last updated: 28-10-2020